Emirates, which flies daily from Harare to Lusaka and Dubai, has celebrated the importance of Zimbabwe’s travel agents by launching an annual award ceremony to recognise their importance in sparking the nation’s desire for travel.
Traverze Travel received the airline’s top award for excellence – Top Agent 2013/14, along with the First Class Top Sales prize for 2013/14, during a glittering awards ceremony at Meikles Hotel on Friday attended by some 50 senior representatives from the industry.
“Being honoured with these awards is testament to the unrelenting efforts made by Zimbabwe’s travel industry to provide the best possible products and services to customers and suppliers,” said Emirates Country Manager for Zimbabwe Paulos Legesse.
“It is spirit and spark that drives Emirates in every aspect of its business, and it is the quality that sets us apart from the competition. It is also the characteristic that we most appreciate in our partners. We are fortunate that in Zimbabwe the travel industry has that drive and determination in abundance. It makes for a truly exciting partnership,” he told guests.
Emirates hopes the award ceremony will become an annual event to celebrate the achievements of the best performing agents and the trade as a whole.
Premier Travel was named first Runner Up in the awards, with Star Travel as Second Runner Up. Ten other travel agents received certificates of acknowledgement: Wings Travel, Genesis Travel, Harvey World Travel, Sontine Travel, Pealsard Travel, Travel 2000 and HRG Rennies.
The Business Class Top Sales prize for 2013/14 was awarded to Star Travel, and while the Economy Class Top Sales prize went to Premier Travel.
Mr Legesse told guests that the airline was optimistic for the future, as demonstrated by the continued expansion of its global network, which now reaches 143 destinations in 81 countries – with Oslo and Brussels launching in September, and Budapest in October.
Travellers can experience Emirates’ award-winning service from its international cabin crew from more than 120 countries, gourmet cuisine and its renowned ice inflight entertainment system, which offers passengers hundreds of audio and visual channels on demand. Customers travelling with Emirates benefit from a generous baggage allowance.
In a nation of sports lovers such as Zimbabwe, he also highlighted the opportunities for travel agents to promote packages to some of the finest sporting events in the world – Formula 1, tennis, rugby, horse racing and, of course, football, explaining how Emirates shares the passion of fans for these event.
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Gillian Langmead; Langmead & Baker Ltd
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