Ilala Lodge at night around the swimming poolTripAdvisor®, the world’s largest travel site, announced that it has awarded highly rated accommodations, restaurants and attractions with the 2013 Certificate of Excellence Award.



The accolade, which honours hospitality excellence, is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor, and is extended to qualifying businesses worldwide.

To qualify for the Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travellers on TripAdvisor. Additional criteria include the volume of reviews received within the last 12 months.

TripAdvisor is delighted to recognise Ilala Lodge with a 2013 Certificate of Excellence.

This prestigious award, places them in the top-performing 10% of all businesses worldwide on TripAdvisor, and is given to businesses that consistently earn high ratings from TripAdvisor travellers.

Ilala Lodge was wished all the best and a much continued success throughout 2013.

Ilala Lodge is thrilled to receive a TripAdvisor Certificate of Excellence,” said Martin Vaughan, General Manager at Ilala Lodge. “This is a great achievement and shows that we strive to offer our customers a memorable experience, and this award is evidence that the Ilala Lodge teams’ hard work is translating into positive reviews on TripAdvisor.”

 Fast facts about Ilala Lodge:
 Ilala Lodge  Privately owned boutique hotel
 Location  Town Centre
 Fact  Closest accommodation to the Victoria Falls
 Number of rooms  32 Standard, 2 Deluxe


TripAdvisor is the most popular and largest travel community in the world, with more than 32 million members and over 75 million reviews and opinions of hotels, restaurants, attractions and other travel-related businesses.

Ilala Lodge's outside dining area


The Service Excellence Award is a great achievement as it is only given to a few selected hotels that manage to attain the very best in the business are awarded a Certificate of Excellence.


By: 5VictoriaFalls24

Date: 24 May 2013